Frequently Asked Questions

Find answers to common questions about our products and services.

General Questions

You can contact us by phone, email, or through our contact form. Our contact information is listed on the Contact Us page.

We accept all major debit/credit cards.

Yes, we offer discounts for senior citizens and military personnel. Please contact us for more information about our discount programs.

Yes, we offer referral bonuses for customers who refer new clients to us. Please contact us for more information about our referral program.

Slat Wall Panel Questions

Sound absorption class A is the highest level of sound absorption, which means that the material absorbs the most sound. This is important for reducing noise levels in a room and creating a more comfortable environment.

Slat wall panels are easy to fit and can be installed by anyone with basic DIY skills. To fit slat wall panels, you will need to measure the space where you want to install the panels and cut them to size. You can then attach the panels to the wall using screws or adhesive. It is important to make sure that the panels are level and secure before fixing them in place.

The panels are 2400mm (H) X 605mm (W) X 22mm (D).

The slat wall panels are 22mm thick.

The weight of the slat wall panels is 8.64kg.

Shaker Wall Panelling Questions

Your wall panels will arrive within 1-3 working days.

Yes, you can! Use our Wall Panel Design Tool to configure the panels exactly how you like.

Our wall panels typically take about 1.5 days to install. Opt for our custom cutting service to speed up the process, eliminating the need to saw the wood yourself.

Yes, our wall panelling can be installed in virtually any room, including living rooms, bedrooms or offices.

Our MDF comes in 120cm lengths to stay within courier limits and offer competitive delivery across the UK. Panels above 120cm in height require some assembly, but we provide everything needed for a seamless join.

All panels can be easily cut with a fine-toothed hand saw to create your desired length. If you need to adjust the width, slice the felt backing with a sharp utility knife.

The wood is not pre-primed, we recommend Wood Primer and Undercoat for the best results before paining.

Yes, you can paint the wood. We recommend using a wood primer and paint.

We accept returns within 14 days of delivery for all standard products. Customised products are non-refundable.

Useful Information

If you have any questions, please feel free to Contact our friendly and helpful staff. We will get back to you as soon as possible.

Contact Us

Take delivery in as little as 1-3 days. Once you have placed your order with us we will contact you with a delivery date and time.

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Designer